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Alessia Legal

The information provided here is for Alessia customers and users who have questions about our terms, policies and compliance.

Account deletion policy

Learn how to delete an individual Alessia account and what happens to portfolio data, subscriptions and retained records.

Cookie and similar technology notice

Learn about Alessia’s use of cookies and other tracking technologies.

Clinical calculators and AI notice

Understand the limits and intended use of Alessia’s clinical calculators, scores and AI features.

Individual customer terms of service and app licence

Read the terms that govern individual Alessia accounts, subscriptions and use of the Service.

Privacy notice

Learn how Alessia handles personal information, the choices available and the rights that may apply.

Nevada consumer health data privacy policy

Read how Alessia handles consumer health data under Nevada law.

Washington consumer health data privacy policy

Read how Alessia handles consumer health data under Washington’s My Health My Data Act.

New Zealand privacy supplement

Read the privacy information and rights that apply in New Zealand.

Canada and Québec privacy supplement

Read the privacy information and rights that apply in Canada and Québec.

California privacy supplement

Read the privacy information and rights that apply to California residents.

Australia privacy supplement

Read the privacy information and rights that apply to people in Australia.

Personal information retention and deletion schedule

Review how long Alessia keeps different categories of personal information and how it is deleted.

Acceptable Use and Patient Data Policy

Understand prohibited content and the safeguards required when using Alessia.

Subprocessor and service-provider list

Review the subprocessors and service providers Alessia uses to operate the Service.

Website terms of use

Read the terms that govern use of Alessia’s public websites.

Public policy and legal-document register

Find the current versions of Alessia’s public policies, notices and legal terms.

Data protection complaints procedure

Learn how to make a data-protection complaint and how Alessia handles it.

Accessibility statement

Learn about Alessia’s accessibility commitments, approach and contact route.